“Deliver outstanding performance and customer satisfaction on every project”
At “MEGA TECHNOLGY & SERVICES” (MEGATECH), Our objective is our customer satisfaction. This include not only their satisfaction with quality construction, timeliness and cost effectiveness of our services, but with the entire construction process as well. Performance evaluation can be unique for each project and customer. To ensure that we deliver outstanding performance as our customer measures it, our field team adapt their operations to meet each customer’s unique needs and expectations. In this process, we ensure that we maintain our own internal performance standards. Each job-site team adopts the mission and objectives of our customer, forming with the customer a seamless connection and an organization that resembles the customer’s organization itself.
“As our customer, we make the following commitments to you”
- We shall deliver the highest quality level attainable on every project we undertake.
- We shall be on-schedule, responsive and prompt with every Contract Requirement.
- We shall provide fully qualified and technically staff.
- We shall authorize our on-site staff to independently solve problems and develop strategies to make each project more efficient and successful.
- We shall appropriately formulate performance metrics and on-site organizational structure to meet the needs of each contract and customer.
- We shall make full use of our human, financial and technical resources to achieve the performance objectives of each contract.
- We shall be fair and competitive in pricing and strive to provide customers with the best value on every project.